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Insurance and Billing

Our Mental Health Therapists are preferred providers with Aetna, BCBS and United Healthcare. Our Registered Dietitian Nutritionists are all preferred providers with Aetna, BCBS, Medicare, United Healthcare, and Cigna. Most of these plans have mental health and nutrition benefits. For more details about your benefits, including number of sessions covered, co-pays and deductibles information, please contact your insurance company. Please note that the type of nutrition or mental health therapy coverage you have will depend on your specific plan contracted by your employer.

If you do not have nutrition benefits, ask your company’s benefits department to cover medical nutrition and/or mental health therapy. Benefits may be defined but not limited to: deductibles, co-pays, and co-insurance.

If your insurance company will not cover visits, we will provide you with a superbill at each visit with the service and payment amount for you to submit to your insurance company for reimbursement. 

If you are a new patient, please fill out our patient registration forms before arriving at your appointment.

For medical records and invoices we do charge $1 per visit. Please email us at appointments@washnutrition.com and we will send you an invoice to pay online for your healthcare information.

If you need a letter for your employer, lawyer, or other professional entity, we charge $60. Please contact your provider and our medical biller, and we will send you an invoice to pay online. Then, we will fax you the letter. Please note many of our mental health therapy and dietitian providers are requiring a 3 visit minimum so they can fully evaluate your condition before they are able to write a letter regarding your health status. 

You can check your appointment dates and times, payment balance, or pay any outstanding balances using the patient portal below. Please note we update your payment balance, including co-pays paid, when your insurance EOB for your visit is processed, which can take approximately one week up to one month. For more information on how to use this portal please contact us.

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